Customer Support

Conversion & MRO

Elbe Flugzeugwerke GmbH (EFW) provides global Customer Support Services for the converted part of the aircraft. EFW is continuously supporting the customers or operators regarding all conversion and maintenance activities upon request.

The EFW Customer Support Services include:

  • Technical service
    • Technical Support
    • Engineering Assistance
    • Technical Assistance
    • Technical Analysis
  • Monitoring
  • Technical Publication Revision
  • Trainings
  • AOG Support
  • Spare Parts Provisioning
  • Tool Loan

EFW provides AOG Technical Support for the converted part of the aircraft by a team of qualified technical staff wherever the aircrafts operate.

AOG Service is available 24 hours a day, 365 days a year.

Customer Support Team – Converted, Modified or Maintained Aircraft
AOG Service – P2F & MRO
24/7 AOG Service Team
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